We are a small pediatric office offering personal, high-quality service in a very child- friendly environment. Our goal is simply to be the best pediatric practice in Santa Cruz County. We take pride in the trust, confidence, and rapport we have with families, and we never forget that it is a privilege to provide medical care to children.
We believe that our practice offers parents the opportunity to have all their concerns listened to and addressed, and to participate in medical decision-making whenever possible. The “job” of raising children is the toughest (and the very best) job of all. We therefore honor and respect parents’ ideas, opinions, and perceptions of their kids. We also strongly believe in encouraging kids’ autonomy, validating their feelings, and treating them as individuals who are intelligent and creative. Establishing rapport with the kids, and with parents is what it’s all about!
Since we are a “solo” practice, our kids always see the same physician; this reduces the anxiety that children often have with new people and situations. For many kids, doctor visits can be traumatic and difficult; so seeing the same friendly, familiar faces here is comforting and reassuring. Maybe that’s why most of our patients actually like coming here. You just won’t hear much crying in this office, but you might hear a lot of laughing! We take our responsibility very seriously, but we also try to make things as fun and low- key as possible. Providing comfort, pain control, and reducing anxiety around immunizations and other procedures is a high priority with us. We want families to have positive experiences with us and we try hard to make that happen.
None of us exist in a vacuum. This certainly goes for children as well. Transitions or problems in the child’s environment may have profound and negative effects which can manifest as decreased resistance to illness and infection, behavior disturbance, changes in appetite and sleep. Knowing what’s going on in a child’s life often provides us useful insight and helps us come up with ideas and solutions for parents. Our families appreciate this “holistic” approach; they know that we respect their individuality and humanity.